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Our Privacy Policy

The St Helena Post Office & Philatelic Bureau, is committed to protecting your privacy and security. We only use the information we collect about you with your consent to process your order and to tell you about our services. We will never willfully disclose personal information about you to any third party other than to process your order without first receiving your permission or unless we are under a legal obligation to do so.

Why We Need To Collect Information From You

When you order from us, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process, fulfill and notify you of your order status.

We may also use the information we collect about you to notify you from time to time about important new features and changes to our services or special offers we think you'll find of interest. If you have asked not to be, we will not contact you to notify you of these services for any other reason unless it is connected with your order.

Who Else Will We Tell About You?

We will not pass on your personal details to any third party. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information, but these statistics will not contain any information about you from which you could be identified.

St Helena Post Office & Philatelic Bureau News List

The E-mail News Service is only sent to you if you have expressly requested it. It will not cost you anything to receive. We aim to send you an e-mail message sporadically with any deals available. Every e-mail message we send you will contain full instructions on how to cancel the service. You may also cancel this news service at any time by visiting the E-mail Newsletter page.

Your Consent

By placing an order with us, you consent to the collection and use of the information you provide solely for the purposes of processing and fulfilling your order.

Feedback, Comments and Suggestions

We welcome your questions and comments about privacy, as well as any other aspect of our service. Please use contact details below:

Contact Details
Address: The Postmistress
The Post Office
Main Street
Jamestown
Island of St Helena
STH1ZZ
South Atlantic Ocean
Telephone: +290 2652
Fax: +290 2242
E-mail: info@postoffice.gov.sh
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